Telehealth Platform in Hawaii USA.

Scheduled video, audio, & messaging consultations with licensed doctors.

Patients medical records management.

Primary care, mental health, & weight loss (semaglutides & tirzepatides) services.

Medication refills & lab services.

Client
Dr. Nathan Harrington MD
+2 More
Category
Telehealth

Jump to video

Problem Statment

Webpages must strictly meet legal requirements & guidelines from compliance authorities.

The branding needed to match their audience & ambitions.

Their product lacked structure, UX clarity, & tailored user flows.

As the legal compliances involved one by one, features needed to evolve along the way.

The Solution

A solid design system to support doctors & their patients.

Put Hawaii (it’s environment, people, culture & legal authorities) in centre & craft the product.

Built intelligent UX with role-specific features.

Each of the screen designed to be scalable with clear strategy.

Problems Fixed!
0 +
UX
0 +
UI
Interviewees
0
Users
0
Stakeholders
0 +
SMEs
Featured Solutions

Solutions that enabled OhanaDoc to pivot its design direction & make a significant leap toward a more successful UX & UI for the product.

1. Deep Slate Blue Color

How it helped?

2. Global sidebar

How it helped?

3. Visits Page Layout

How it helped?

4. Badges

How it helped?

5. Scroll Less First UX

How it helped?

6. The gradient

How it helped?

7. Variety of Trackers

How it helped?

Results Delivered

Real-time Project Status:

Actively Evolving — Ongoing design refinements & feature expansion aligned with daily stakeholder syncs & real-time development feedback.

Designed the product (web & mobile) from scratch with a solid design system.

A trustable, locally (Hawaii USA) compliant product that sets OhanaDoc apart in telehealth.

Scheduled primary care, mental health, & weight loss (semaglutides & tirzepatides) services.

Asynchronous care visits system to have instant e-visits, quick meds refills & lab services.

Integrated SOAP-based records, automated reminders, & trustable upfront payments.

User-friendly screens guide patients, doctors, & admins through seamless medical experiences.

Project Context & Success Factors

🟣 Project Duration & Involvement

Ongoing project with 4+ months of active design involvement.

From initial concept to refined flows, I’ve been leading UI/UX delivery end-to-end.

Participating daily in reviews & product alignment calls with the founders/product owners.

🟢 Why I Was the Right Fit

Brought domain familiarity with healthcare platforms & patient-facing design.

Delivered scroll-less UX strategy tailored to elderly & time-sensitive users.

Covered both strategy & execution — minimising the need for extended design teams.

🔵  Team Structure & Velocity

Collaborating in a lean agile model: 2 designers (me & a junior), 1 founder (product owner), & a small dev team.

Daily syncs for feedback integration kept turnaround fast—most screens iterated within 24–48 hours.

Design velocity maintained at 7–10 polished screens per week, depending on feedback cycles & complexity.

🟠 Process Smoothness

Used tools like Figma comments, ClickUp, & Loom walkthroughs to streamline async review.

Created interactive wireframes early, which helped developers begin integrations before final UIs.

🟡 Stakeholders Satisfaction

“Design finally feels aligned with the vision & legal requirements.” — Direct quote from the product owner.

Stakeholders praised clarity in handoff, speed of execution, & design thinking that pre-empts dev blockers.

Need Clarity?
Ask Here…